Microsoft Exam MB-210 Topic 1 Question 95 Discussion

Actual exam question for Microsoft's MB-210 exam

Question #: 95
Topic #: 1

A company is using Relationship Analytics. The company emails customers three times a month.

To increase customer loyalty, the company is adding a policy that requires sales representatives to meet with customers two times a quarter as well.

You need to update the settings.

What should you configure?

AHealth score

BTalking points

CCommunication frequency

DConversation intelligence

Show Suggested Answer

Suggested Answer: C

by Detra at May 23, 2024, 10:22 AM

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Ellsworth

8 months ago

D) Conversation intelligence, all the way. Wouldn't want the sales reps to sound like robots during those meetings, now would we?

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Onita

8 months ago

Haha, this is a no-brainer! C) Communication frequency, no doubt. Gotta keep those cusTeriers on their toes with all those emails and meetings!

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Chau

7 months ago

C: Agreed, it's all about keeping that communication flowing.

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Silva

7 months ago

B: Definitely, we need to make sure we are engaging with customers regularly.

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Dorian

7 months ago

A: C) Communication frequency

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Teri

8 months ago

I'm torn between B) and C), but I think C) is the way to go. Optimizing the communication frequency is key to this scenario.

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Alfred

7 months ago

Definitely, it's important to update the settings to improve customer loyalty.

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Allene

7 months ago

I agree, optimizing communication frequency is key in this scenario.

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Huey

7 months ago

I think C) Communication frequency is the way to go.

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German

8 months ago

B) Talking points, for sure. The reps need to know what to discuss during those meetings to keep the customers engaged and loyal.

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Beata

7 months ago

B) Talking points, for sure. The reps need to know what to discuss during those meetings to keep the customers engaged and loyal.

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Leonor

7 months ago

A) Health score

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Marion

7 months ago

B) Talking points, for sure. The reps need to know what to discuss during those meetings to keep the customers engaged and loyal.

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Lang

8 months ago

C) Communication frequency

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Marquetta

8 months ago

B) Talking points

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Lynelle

8 months ago

A) Health score

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Kyoko

8 months ago

A) Health score

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Hermila

9 months ago

Hmm, I'd go with D) Conversation intelligence. Gotta make sure those sales reps are having meaningful conversations with the customers, right?

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Sanda

9 months ago

C) Communication frequency, obviously! The company is increasing the number of emails and meetings, so that's the setting that needs to be updated.

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Quentin

8 months ago

A) Health score

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Nikita

8 months ago

C) Communication frequency, obviously! The company is increasing the number of emails and meetings, so that's the setting that needs to be updated.

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