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Microsoft Exam MB-210 Topic 1 Question 100 Discussion

Actual exam question for Microsoft's MB-210 exam
Question #: 100
Topic #: 1
[All MB-210 Questions]

A company is using Relationship Analytics. The company emails customers three times a month.

To increase customer loyalty, the company is adding a policy that requires sales representatives to meet with customers two times a quarter as well.

You need to update the settings.

What should you configure?

Show Suggested Answer Hide Answer
Suggested Answer: C

by Louvenia at Jul 13, 2024, 09:57 PM

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Alida
3 months ago
Oh man, I bet the cusMelers are going to be so thrilled about all these extra emails and meetings. Maybe we should just send them a fruit basket instead.
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Billy
3 months ago
I don't know, guys. Talking points could be useful to ensure the reps have a consistent message during those meetings. Just a thought.
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Jamie
1 months ago
D: That's a good point. We want to make sure we're engaging with customers in a meaningful way.
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Lizette
1 months ago
C: Maybe we should also consider adjusting the communication frequency to make sure we're not overwhelming the customers.
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Erick
1 months ago
B: Yeah, having a consistent message is important for building customer loyalty.
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Hester
2 months ago
A: I think talking points could be helpful for the reps to stay on track during the meetings.
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Jose
3 months ago
Communication frequency, for sure. Gotta make sure those extra meetings are accounted for properly.
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Gertude
2 months ago
A) Health score
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Elden
2 months ago
C) Communication frequency
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Rose
3 months ago
Hmm, I'm not sure. Maybe conversation intelligence could help track the effectiveness of those new meetings? It's a tough call.
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Wilburn
2 months ago
C: True, but talking points could help sales representatives have more meaningful conversations during those meetings.
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Rolf
2 months ago
B: I agree, but maybe health score could also be useful to measure overall customer satisfaction.
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Rana
2 months ago
A: I think communication frequency should be configured to ensure the right balance of emails and meetings.
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Nieves
3 months ago
That's a good point, Kimbery. Maybe we should consider configuring both communication frequency and conversation intelligence.
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Kimbery
3 months ago
But what about conversation intelligence? Wouldn't that help sales representatives have more meaningful interactions with customers?
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Mel
3 months ago
Definitely go with option C. Updating the communication frequency makes the most sense to me.
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Elvis
3 months ago
I think we should configure the communication frequency. That seems like the most obvious choice to handle the increased customer meetings.
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Mauricio
2 months ago
D: I think conversation intelligence could also be useful in analyzing the interactions during the meetings to improve customer relationships.
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Anthony
2 months ago
C: That's a good point. We can also look into configuring the health score to track customer satisfaction after the meetings.
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Carole
2 months ago
B: Maybe we should also consider updating the talking points to ensure the sales representatives are prepared for the meetings.
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Nicolette
2 months ago
A: I agree, increasing the communication frequency would help in keeping customers engaged.
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Ernie
4 months ago
I agree with Nieves. Increasing the number of meetings with customers will help build stronger relationships.
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Nieves
4 months ago
I think we should configure communication frequency.
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