Microsoft Exam 77-884 Topic 6 Question 35 Discussion

Mark works as a System Analyst for Blue Well Inc. He uses Microsoft Outlook for messaging and emailing. MS Outlook has been configured to use an Exchange account. Mark works in the Finance department of the company. A new employee is hired in his department. Mark wants to save the contact information of the employee in Outlook to use for future references. He wants to use the New Contact from Same Company option to create the new contact. However, the New Contact from Same Company option is disabled. Which of the following is a cause of the issue?