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iSQI Exam CTFL_Syll_4.0 Topic 1 Question 17 Discussion

Actual exam question for iSQI's CTFL_Syll_4.0 exam
Question #: 17
Topic #: 1
[All CTFL_Syll_4.0 Questions]

A calculator software is used to calculate the result for 5+6.

The user noticed that the result given is 6.

This is an example of;

Show Suggested Answer Hide Answer
Suggested Answer: D

According to the ISTQB Glossary of Testing Terms, Version 4.0, 2018, page 18, a failure is ''an event in which a component or system does not perform a required function within specified limits''. In this case, the calculator software does not perform the required function of calculating the correct result for 5+6 within the specified limits of accuracy and precision. Therefore, this is an example of a failure.

The other options are incorrect because:

A mistake is ''a human action that produces an incorrect result'' (page 25). A mistake is not an event, but an action, and it may or may not lead to a failure. For example, a mistake could be a typo in the code, a wrong assumption in the design, or a misunderstanding of the requirement.

A fault is ''a defect in a component or system that can cause the component or system to fail to perform its required function'' (page 16). A fault is not an event, but a defect, and it may or may not cause a failure. For example, a fault could be a logical error in the code, a missing specification in the design, or a contradiction in the requirement.

An error is ''the difference between a computed, observed, or measured value or condition and the true, specified, or theoretically correct value or condition'' (page 15). An error is not an event, but a difference, and it may or may not result in a failure. For example, an error could be a rounding error in the calculation, a measurement error in the observation, or a deviation error in the condition.

Reference= ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 15-18, 25; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 96, page 34.


Contribute your Thoughts:

Leonard
5 months ago
B) Fault - the calculator software is at fault for giving the wrong result
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Burma
5 months ago
Haha, the calculator software must be using an alternative math system. D) Failure it is!
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Nu
5 months ago
A) Mistake - because the result given is incorrect
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Franchesca
5 months ago
Hmm, I'd say this is more of a mistake than a failure. The software is probably just having a bad day. A) Mistake is my pick.
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Larae
4 months ago
Yeah, definitely a mistake. A) Mistake.
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Claribel
4 months ago
I agree, it seems like a mistake to me too. A) Mistake.
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Von
5 months ago
C) Error
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Sena
5 months ago
This is clearly an error in the software. The user did the right thing by noticing the incorrect result. C) Error is the way to go.
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Corrinne
5 months ago
The software made a mistake.
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Margurite
5 months ago
C) Error is the correct choice.
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Cecilia
5 months ago
Definitely an error.
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Lavonna
5 months ago
I think it's an error.
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Jessenia
5 months ago
Uh oh, looks like the calculator software has a bug! 6 is definitely not the right answer for 5+6. I'd go with B) Fault.
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Huey
5 months ago
I agree, it must be a fault in the software. It should be giving 11 as the result.
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Elliott
5 months ago
That's strange, the calculator software should definitely give the correct answer for 5+6.
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Portia
6 months ago
A) Mistake
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