iSQI Exam CTFL-AT Topic 2 Question 48 Discussion

Actual exam question for iSQI's CTFL-AT exam

Question #: 48
Topic #: 2

You are developing the code that controls an industrial Espresso machine which will be operated by waiting staff in restaurants.

The machine is rather complicated and has lots of switches and buttons, so in the next iteration instructions will be provided to the operator on a small LCD screen.

A User Story for the Operator-Instructions module is as follows:

"As an operator of the Espresso machine, I would like to know how to steam milk, so I can add steamed milk to the coffee."

The following is a list of risks identified for this story, with assigned probability and impact.

AOperators will not read the instructions and will try various switches and buttons until something works. Probability: Low. Impact: Low

BThe instructions may be incorrect or appear in the wrong order. Probability: Low. Impact: High

CAn untrained customer will attempt to use the coffee machine. Probability: High. Impact: High

DA small child may try to steam milk. Probability: High. Impact: Low

Show Suggested Answer

Suggested Answer: C

by Lili at Mar 21, 2025, 02:10 AM

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Brunilda

1 hours ago

But what if the operators don't bother reading the instructions at all?

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Stephane

3 days ago

I agree, if the instructions are unclear, it could lead to mistakes.

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Nelida

4 days ago

I think it's important for the operator to have clear instructions.

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