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iSQI Exam CTAL-TA_Syll2019 Topic 7 Question 42 Discussion

Actual exam question for iSQI's CTAL-TA_Syll2019 exam
Question #: 42
Topic #: 7
[All CTAL-TA_Syll2019 Questions]

You have been given a user story for an ATM application and have been reviewing it. The following are two of the acceptance criteria:

AC 1: The account balance must be displayed to the user as fast as possible to ensure they do not leave during the transaction.

AC 2: The user must log in easily before they can display their balance

From the information provided here and by applying the review checklist in the syllabus, what is the major problem with the acceptance criteria?

Show Suggested Answer Hide Answer
Suggested Answer: B

The correct answer is B. The acceptance criteria are not testable.

The acceptance criteria are not testable

The acceptance criteria are not testable because they are vague and subjective. They do not specify any measurable or observable outcomes or conditions that can be verified by the test analyst. For example, what does ''as fast as possible'' or ''easily'' mean in terms of performance and usability? How can the test analyst determine if the user does not leave during the transaction or if they log in easily? The acceptance criteria should be rewritten to include clear and quantifiable criteria, such as response time, error rate, user satisfaction, etc1.

Reference =

ISTQB Certified Tester Advanced Level Syllabus Test Analyst2, Section 2.1.1 Test Analyst Tasks in the Test Process

ISTQB Test Analyst Syllabus and Study Guide3, Section 2.1.1 Test Analyst Tasks in the Test Process

What is User Story and Acceptance Criteria (Examples)4, Section 2. What is Acceptance Criteria?


by Shawnda at Jun 23, 2024, 04:21 AM

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Sanda
5 months ago
Not clearly defined? I thought the user story was written in hieroglyphics, but I guess that's just me.
upvoted 0 times
Josphine
3 months ago
C) The story is not independent from other stories
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Amber
3 months ago
B) The acceptance criteria are not testable
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Ty
3 months ago
A) The feature is not clearly defined
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Domingo
4 months ago
C) The story is not independent from other stories
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Jacinta
4 months ago
B) The acceptance criteria are not testable
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Sueann
4 months ago
A) The feature is not clearly defined
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Fausto
5 months ago
Prioritizing acceptance criteria? That's like trying to organize my sock drawer - it's a lost cause!
upvoted 0 times
Elise
4 months ago
B) The acceptance criteria are not testable
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Ben
5 months ago
A) The feature is not clearly defined
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Fabiola
5 months ago
I think the acceptance criteria should be prioritized to ensure we focus on the most important aspects of the feature first.
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Emmanuel
6 months ago
The acceptance criteria are not testable? Well, I guess they want us to be psychic or something.
upvoted 0 times
Colby
5 months ago
Yeah, it's hard to verify if the requirements are met without clear testable criteria.
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Louann
5 months ago
The acceptance criteria are not testable.
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Shanice
6 months ago
I believe the story is not independent from other stories, which could cause dependencies and delays in development.
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Raymon
6 months ago
I agree with Minna, if we can't test the criteria, how can we ensure the feature works as intended?
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Minna
6 months ago
I think the major problem is that the acceptance criteria are not testable.
upvoted 0 times
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