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ISM Exam LEAD Topic 5 Question 1 Discussion

Actual exam question for ISM's Leadership and Transformation in Supply Management exam
Question #: 1
Topic #: 5
[All Leadership and Transformation in Supply Management Questions]

A company has a strict policy of limiting employee gifts from suppliers to no more than S25. An employee violates this policy by accepting an $80 ticket to a sporting event from a regular supplier. Given this situation, which of the following is the BEST course of action for this employee's supervisor to take?

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Suggested Answer: A

Policy Violation: The employee violated the company's strict gift policy by accepting an $80 ticket, which exceeds the $25 limit.

Appropriate Response: Conducting face-to-face training addresses the issue by educating the employee on the company's policies and the importance of adhering to them.

Corrective Action: This approach allows for a constructive discussion, ensuring the employee understands the policy and the reasons behind it, which can prevent future violations.

Proportional Response: While dismissal or other punitive measures may seem excessive for a first-time or minor infraction, training provides a balanced approach to correction and improvement.

Reference: Human resource management best practices emphasize the importance of training and education in addressing policy violations, as discussed in resources like 'Human Resource Management' by Gary Dessler and guidelines from the Society for Human Resource Management (SHRM).


Contribute your Thoughts:

Shenika
2 months ago
Wow, an $80 ticket to a sporting event? That's one heck of a 'gift'! I guess the supplier was really trying to 'score' some points with the employee, huh?
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King
1 months ago
D) Warn the supplier that its contract will be terminated if any such gift is given again
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Norah
2 months ago
A) Conduct face-to-face training with the employee on company policy
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Lyndia
2 months ago
I dunno, I'm kind of torn on this one. A face-to-face training session could be a good way to re-emphasize the policy and make sure the employee understands it. But I also see the merit in D, sending a strong message to the supplier.
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Carry
2 months ago
D) Warn the supplier that its contract will be terminated if any such gift is given again
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Minna
2 months ago
A) Conduct face-to-face training with the employee on company policy
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Minna
2 months ago
That's a good point, face-to-face training could prevent future violations.
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Maddie
2 months ago
But what if the employee didn't know about the policy? Maybe some training would help.
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Launa
2 months ago
I agree, a warning would be appropriate in this situation.
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Georgiana
3 months ago
I agree with Felix. D is definitely the way to go. The employee made a mistake, but the focus should be on addressing the supplier's behavior rather than punishing the employee too harshly. Gotta nip this in the bud before it becomes a bigger problem.
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Sina
1 months ago
Definitely, let's focus on preventing this from happening in the future.
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Walton
2 months ago
Agreed, the supplier needs to be warned so this doesn't happen again.
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Domitila
2 months ago
I think D is the best option here. We need to make sure the supplier knows the rules.
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Minna
3 months ago
I think the employee should be warned about violating company policy.
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Felix
3 months ago
Hmm, I think the best option here is D. Warn the supplier and let them know that this kind of gift-giving is strictly against company policy. Firing the employee seems a bit harsh, and deducting the money from their paycheck doesn't really address the root issue.
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Tamesha
2 months ago
I think face-to-face training with the employee could also be beneficial to ensure they understand the policy moving forward.
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Eliseo
2 months ago
I agree, warning the supplier is the best course of action. It sets a clear boundary for future interactions.
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