ISM Exam LEAD Topic 5 Question 1 Discussion

Actual exam question for ISM's LEAD exam

Question #: 1
Topic #: 5

A company has a strict policy of limiting employee gifts from suppliers to no more than S25. An employee violates this policy by accepting an $80 ticket to a sporting event from a regular supplier. Given this situation, which of the following is the BEST course of action for this employee's supervisor to take?

AConduct face-to-face training with the employee on company policy

BDismiss the employee for violating company policy

CDeduct the S80 from the employee's paycheck

DWarn the supplier that its contract will be terminated if any such gift is given again

Show Suggested Answer

Suggested Answer: A

Policy Violation: The employee violated the company's strict gift policy by accepting an $80 ticket, which exceeds the $25 limit.

Appropriate Response: Conducting face-to-face training addresses the issue by educating the employee on the company's policies and the importance of adhering to them.

Corrective Action: This approach allows for a constructive discussion, ensuring the employee understands the policy and the reasons behind it, which can prevent future violations.

Proportional Response: While dismissal or other punitive measures may seem excessive for a first-time or minor infraction, training provides a balanced approach to correction and improvement.

Reference: Human resource management best practices emphasize the importance of training and education in addressing policy violations, as discussed in resources like 'Human Resource Management' by Gary Dessler and guidelines from the Society for Human Resource Management (SHRM).

by Ruthann at Jul 16, 2024, 02:22 AM

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4 months ago

I agree with Felix. D is definitely the way to go. The employee made a mistake, but the focus should be on addressing the supplier's behavior rather than punishing the employee too harshly. Gotta nip this in the bud before it becomes a bigger problem.

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Sina

3 months ago

Definitely, let's focus on preventing this from happening in the future.

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Walton

3 months ago

Agreed, the supplier needs to be warned so this doesn't happen again.

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Domitila

3 months ago

I think D is the best option here. We need to make sure the supplier knows the rules.

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Minna

4 months ago

I think the employee should be warned about violating company policy.

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Felix

4 months ago

Hmm, I think the best option here is D. Warn the supplier and let them know that this kind of gift-giving is strictly against company policy. Firing the employee seems a bit harsh, and deducting the money from their paycheck doesn't really address the root issue.

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Tamesha

3 months ago

I think face-to-face training with the employee could also be beneficial to ensure they understand the policy moving forward.

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Eliseo

3 months ago

I agree, warning the supplier is the best course of action. It sets a clear boundary for future interactions.

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