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IIBA Exam IIBA-AAC Topic 5 Question 68 Discussion

Actual exam question for IIBA's IIBA-AAC exam
Question #: 68
Topic #: 5
[All IIBA-AAC Questions]

While using Kano Analysis to determine what features to include in the MVP, the delivery team decides to include characteristics which if omitted will cause intense dissatisfaction. A team member indicates that these are referred to as:

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Izetta
6 months ago
Yes, exactly. That's our best option here.
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Felix
6 months ago
So, you're saying the answer is B) Threshold characteristics?
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Rhea
6 months ago
Agreed. Without them, the product fails to meet customer expectations.
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Izetta
6 months ago
I believe those are Threshold characteristics. They are essential.
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Kasandra
6 months ago
Yeah, trying to remember. If omitted they cause intense dissatisfaction.
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Lyndia
7 months ago
This question seems tricky. Quite specific about Kano Analysis.
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