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IIBA Exam IIBA-AAC Topic 10 Question 52 Discussion

Actual exam question for IIBA's IIBA-AAC exam
Question #: 52
Topic #: 10
[All IIBA-AAC Questions]

During a project to improve efficiency at a customer service center, the product owner has established that a 15% improvement from the start on each of a specific set of 5 measures is the

target for a particular initiative. They meet this goal and move on to a new initiative. Having a metric and a target helped them do what activity?

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Contribute your Thoughts:

Melvin
21 hours ago
I think having a metric and a target helped them prioritize the next initiative.
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Sharmaine
3 days ago
I believe the answer is D) Prioritize the next initiative because setting a target helps in deciding what to work on next.
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Ben
4 days ago
I agree with you, Shaquana. It's important to have clear goals to know what to focus on next.
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Shaquana
11 days ago
I think having a metric and a target helped them prioritize the next initiative.
upvoted 0 times
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