During a project to improve efficiency at a customer service center, the product owner has established that a 15% improvement from the start on each of a specific set of 5 measures is the
target for a particular initiative. They meet this goal and move on to a new initiative. Having a metric and a target helped them do what activity?
Melvin
21 hours agoSharmaine
3 days agoBen
4 days agoShaquana
11 days ago