IIBA Exam CCBA Topic 5 Question 81 Discussion

Actual exam question for IIBA's CCBA exam

Question #: 81
Topic #: 5

In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?

ACommunicate with each stakeholder individually

BObtain stakeholder signoff on the approach

CDevelop a cleaner RACI matrix

DObtain approval for the business case

Show Suggested Answer

Suggested Answer: B

by Vincenza at Feb 07, 2024, 02:33 PM

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Judy

5 months ago

I believe developing a cleaner RACI matrix could also clarify roles and responsibilities, reducing confusion.

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Yoko

5 months ago

What about obtaining stakeholder signoff on the approach? Wouldn't that help prevent conflicts as well?

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Chantell

6 months ago

I agree with Rene. Getting everyone on the same page beforehand is important.

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Rene

7 months ago

I think the BA should communicate with each stakeholder individually to avoid conflicting views.

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