IIBA Exam CCBA Topic 4 Question 96 Discussion

Actual exam question for IIBA's CCBA exam

Question #: 96
Topic #: 4

[All CCBA Questions]

You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable. What is the danger in this project requirement?

AAchieving customer satisfaction is a risk, as the project manager cannot control how satisfied the customer will be with the project deliverables.

BAchieving customer satisfaction is an assumption and should be documented in the project scope.

CAchieving customer satisfaction should always map to the quality requirements for the project.

DAchieving customer satisfaction is a subjective requirement and entails a high level of risk of being successfully accomplished.

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Suggested Answer: D

by Charlette at Sep 09, 2024, 03:59 AM

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9 days ago

I think achieving customer satisfaction is crucial for project success.

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