ICF Exam ICF-ACC Topic 1 Question 4 Discussion

Actual exam question for ICF's ICF-ACC exam

Question #: 4
Topic #: 1

Your client is frustrated that she is frustrated. She should have been over this mishap in her work a long time ago. She is talking very negatively about herself: "Why can't I get over this..." The worst response is:

ATell the client that you like her a lot and that she should not be so negative.

BRemind the client that coaching is forward-looking.

CAsk the client if she always is this negative about herself.

DInvite a reframe and say that sometimes people become frustrated when something is really important to them---might this be the case here?

Show Suggested Answer

Suggested Answer: A

Comprehensive and Detailed Explanation:

Option A is the worst because it introduces the coach's personal feelings ('I like her a lot') and directs the client ('should not be so negative'), violating Competency 2.2 (partnership) and Ethics Section 2.1 (maintaining professional boundaries). It fails to evoke awareness (Competency 7) or respect the client's experience (Ethics 1.1).

Option B is dismissive but forward-focused. Option C may feel judgmental but invites reflection. Option D (best, see Question 7) supports growth. A most egregiously shifts focus to the coach and undermines the process.

by Justine at Mar 18, 2025, 03:07 AM

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