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IBM C9560-656 Exam Questions
Status: RETIRED
Exam Name: IBM SmartCloud Control Desk V7.5 Service Request Management Implementation
Exam Code:
C9560-656
Related Certification(s): IBM Service Management Service Delivery and Process Automation V5 Certification
Certification Provider: IBM
Actual Exam Duration: 90 Minutes
Number of C9560-656 practice questions in our database:
61
(updated: 21-12-2020)
Expected C9560-656 Exam Topics, as suggested by IBM :
- Topic 1: System Setup and Configuration
- Topic 2: Work with Operational Data
- Topic 3: Configure Service Desk
Disscuss IBM C9560-656 Topics, Questions or Ask Anything Related
Free IBM C9560-656 Exam Actual Questions
Note: Premium Questions for C9560-656 were last updated On 21-12-2020 (see below)
Question #1
Question #2
Which statement is true about adding keywords to a solutions record?
Correct Answer:
C
Question #3
Which three pieces of information may be stored on a Ticket Template and applied to a Service Request? (Choose three.)
Correct Answer:
A, B, C
Question #4
What two type of questions are available when creating question and answer sets for surveys? (Choose two.)
Correct Answer:
B, D
Question #5
The Offerings application is used for what two purposes? (Choose two.)
Correct Answer:
B, C
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