A company has implemented a case of managing customer complaints. When the customer calls in to ask about the status of the complaint, the Customer Service Representative (CSR) must be able to search by customer name in the Process Portal to find right case.
How must the BPM application developer provide this feature?
ABPM application developer needs to collect some business information and create a tracking group for the following business process definition (BPD).
The BPM application developer adds a tracking point to the BPD and associates some process variables to this group:
After running some tests, the BPM application developer notices that information defined in the tracking properties is not collected in the performance data warehouse after the instance is completed.
What should the BPM application developer do to fix the problem?
A construction company is using IBM business process manager to review projects. Every project should be reviews and scored by several subject matter experts (SME) before it is approved.
The number of reviews depends on a business rule that is evaluated at runtime. All the reviews should be executed at the same time by a different SME. Each review is recorded individually and should include the SME user ID. The company decided that no specific order is required for the final list of completed reviews.
If the score of the process reaches the minimal total score required before all the reviews have been completed, the process should continue and all pending review should be interrupted.
For this requirement, a BPM application developer is using a multi-instance loop (user task) and a decision task. The following JavaScript function is included in a server file. The minimumScoreReachedfunction is defined so that the order of the final list of completed reviews is not supported.
How should the BPM application developer configure the behavior and data mapping for the multi-instance loop? (choose 2)
During the process discovery and documentation phase, a BPM application developer is trying to understand if a process is unstructured or structured. Which of the following characteristics should the BPM application developer consider? (Choose 3)
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