IBM Exam S1000-007 Topic 5 Question 32 Discussion

Actual exam question for IBM's S1000-007 exam

Question #: 32
Topic #: 5

A customer calls to complain about slow workload performance but offers no additional details. What should the administrator do next?

AAsk the caller for additional details.

BAdd two more virtual CPUs by DLPAR operation.

CIncrease CPU entitlement by 10%

DAdd 10% more memory by DLPAR operation

Show Suggested Answer

Suggested Answer: A

When a customer calls with a complaint about slow workload performance, it is important to ask for additional details to help pinpoint the source of the issue. This could include details such as which application or process is running slowly, what errors are appearing, how long the issue has been occurring, etc. Having this information will help the administrator to determine the cause of the problem and determine the best course of action. Reference: IBM AIX v7 Administrator Specialty Study Guide (page 5-29).

by Maryann at Apr 08, 2024, 09:10 AM

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Janet

6 months ago

Increasing CPU entitlement could be a quick fix, but it's important to understand the underlying issue first.

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Hobert

6 months ago

Adding more virtual CPUs or memory may not solve the problem if the root cause is not identified.

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Mozell

6 months ago

I agree. Without more information, it's hard to troubleshoot the issue.

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Gwenn

6 months ago

I think the administrator should ask the caller for additional details.

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Adelina

6 months ago

Increasing CPU entitlement by 10% could also be a good solution.

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Karrie

6 months ago

I think adding more virtual CPUs might help improve performance.

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Kanisha

7 months ago

We should ask the caller for additional details.

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Annamaria

7 months ago

What should we do if a customer complains about slow workload performance?

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Mayra

8 months ago

Wait, wait, wait... so we're supposed to just start throwing hardware at the problem without even knowing what's causing the slowdown? That's like trying to fix a leaky faucet by replacing the entire plumbing system! Let's start with option A and see what the customer can tell us.

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Sheron

8 months ago

I don't know, adding more CPUs or memory without understanding the issue seems like a waste of resources. I'd go with option A and try to get more information from the customer first. Can't hurt to ask a few questions and see if we can pinpoint the problem.

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Markus

8 months ago

Hmm, I'm leaning towards option A as well. The customer might not be aware of the technical details, so we should ask them to describe what they're experiencing. Maybe they're just noticing slower response times or something specific we can look into.

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Laquanda

8 months ago

Haha, this is like playing 'guess the problem' without any clues! I'd go with option A and ask the caller for more details. Can't really fix a problem if we don't know what's causing it, right?

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Kallie

7 months ago

Good point! It's like solving a mystery without any clues.

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Mitsue

7 months ago

Option A) Ask the caller for additional details.

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Mari

8 months ago

I agree, we need more information from the customer. Increasing CPU or memory without understanding the root cause could just be a shot in the dark. Let's not make any assumptions and get the customer to give us more details about the issue.

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Melvin

8 months ago

This is a tricky question! The customer hasn't provided any additional details, so I'm not sure we have enough information to make a proper assessment. Maybe we should start by asking the caller for more details before jumping to any conclusions.

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