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IBM Exam S1000-007 Topic 10 Question 42 Discussion

Actual exam question for IBM's S1000-007 exam
Question #: 42
Topic #: 10
[All S1000-007 Questions]

A customer calls to complain about slow workload performance but offers no additional details. What should the administrator do next?

Show Suggested Answer Hide Answer
Suggested Answer: A

When a customer calls with a complaint about slow workload performance, it is important to ask for additional details to help pinpoint the source of the issue. This could include details such as which application or process is running slowly, what errors are appearing, how long the issue has been occurring, etc. Having this information will help the administrator to determine the cause of the problem and determine the best course of action. Reference: IBM AIX v7 Administrator Specialty Study Guide (page 5-29).


Contribute your Thoughts:

Stephaine
3 months ago
Adding more memory by DLPAR operation could also help improve performance.
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Kimbery
3 months ago
Adding more virtual CPUs or increasing CPU entitlement could be a good solution too.
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Cherri
3 months ago
I think we should ask the caller for additional details first.
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Thad
3 months ago
Adding more memory by DLPAR operation could also help improve performance.
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Stevie
3 months ago
Adding more virtual CPUs or increasing CPU entitlement could be a good solution too.
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Casie
3 months ago
I'm going with A too. Throwing more resources at the problem without knowing what's causing it is like playing whack-a-mole.
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Devorah
3 months ago
I'm going with A too. Throwing more resources at the problem without knowing what's causing it is like playing whack-a-mole.
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Glendora
3 months ago
Can you provide more details about the slow workload performance?
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Stephaine
4 months ago
What should we do if a customer complains about slow workload performance?
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Cherilyn
4 months ago
I think we should ask the caller for additional details first.
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Aron
4 months ago
Haha, I bet the customer just left their computer on overnight and forgot to turn it off. B, C, and D are overkill!
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Jamal
3 months ago
I just left my computer on overnight, that's all. Thanks!
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Lashaunda
4 months ago
Can you provide more details about the slow workload performance?
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Stevie
4 months ago
I agree, A is the way to go. Gotta get more information from the customer before making any changes.
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Corrinne
3 months ago
Let's try to gather more information before making any changes.
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Sang
3 months ago
I'm not sure what else to add, it's just really slow.
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Marjory
4 months ago
Can you provide more details about the slow workload performance?
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Thad
4 months ago
What should we do if a customer complains about slow workload performance?
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Ozell
4 months ago
I think the correct answer is A. We can't just start adding resources without understanding the root cause of the issue first.
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Mari
4 months ago
Let's ask the caller for additional details before making any changes.
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Mozell
4 months ago
Abel is right, we need more information to troubleshoot.
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Abel
4 months ago
I'm not sure what else to say, it's just slow.
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Rosendo
4 months ago
Can you provide more details about the slow workload performance?
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