IBM Exam S1000-007 Topic 10 Question 13 Discussion

Actual exam question for IBM's S1000-007 exam

Question #: 13
Topic #: 10

An administrator is tasked with installing an open source package. They are told to use the IBM AIX Toolbox for Linux Applications because the organization wants to be able to open tickets with IBM support.

What should the administrator tell the requester?

AIBM offers standard support for open source software that is licensed with the operating system.

BIBM offers extended support for open source software and they need to verify entitlement.

CIBM offers this open source software as-is.

DIBM offers extended support for open source software that is licensed with the hardware.

Show Suggested Answer

Suggested Answer: A

When a customer calls with a complaint about slow workload performance, it is important to ask for additional details to help pinpoint the source of the issue. This could include details such as which application or process is running slowly, what errors are appearing, how long the issue has been occurring, etc. Having this information will help the administrator to determine the cause of the problem and determine the best course of action. Reference: IBM AIX v7 Administrator Specialty Study Guide (page 5-29).

by Mattie at Feb 04, 2023, 06:21 PM

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Chauncey

I'm not sure about that. Maybe the administrator should check with IBM to see what kind of support is available for the open source package.

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Arletta

1 days ago

Hold on, are we sure IBM offers extended support for open source software? I thought they only provided support for their own proprietary products. This seems a bit sketchy to me.

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Octavio

4 days ago

I'm pretty sure the answer is B. IBM does offer extended support for open source software, but we need to verify the entitlement. Sounds like the organization wants to make sure they have the proper support coverage.

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Domitila

6 days ago

I agree with Santos. It's important to make sure the organization has the necessary entitlement for extended support from IBM.

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Santos

14 days ago

I think the administrator should tell the requester that IBM offers extended support for open source software and they need to verify entitlement.

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