IBM Exam M9560-670 Topic 3 Question 3 Discussion

Actual exam question for IBM's M9560-670 exam

Question #: 3
Topic #: 3

How should a Primary Support Provider respond to an aggressive customer who is waiting for a product fix?

AHang up

BTell them IBM Customer Support has let you down

CStay calm and reset their expectations

DTell them IBM Customer Support will probably provide a fix soon

Show Suggested Answer

Suggested Answer: C

by Mollie at Dec 27, 2022, 10:46 AM

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