IBM Exam M9560-231 Topic 1 Question 3 Discussion

Actual exam question for IBM's M9560-231 exam

Question #: 3
Topic #: 1

How does a client authorize "Full View Access" to their renewal quote?

AClient must send an email to their IBM Renewal Rep containing their authorization request.

BClient can contact their Reseller.

CThe Reseller contacts their VAD with the request.

DThere is no such thing as 'Full View Access'.

Show Suggested Answer

Suggested Answer: A

The customer can send an email to their IBM Software Maintenance Renewal

Representative (as shown on the customer's Renewal Quote) requesting a

specific Reseller be given full view access to their Renewal Quote. The

Reseller will then be able to view all the customer's renewal line-items on

Passport Advantage Online for resellers. Note: Only one Reseller at a time

can be given full view access in this manner.

by Fabiola at Dec 25, 2022, 12:39 AM

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