IBM Exam C9560-652 Topic 3 Question 2 Discussion

Actual exam question for IBM's C9560-652 exam

Question #: 2
Topic #: 3

A service desk agent receives a service request in their work queue. By default, how is it made visually clear this request was created from a standard offering?

AOn the Specification tab there is a Show Offering dialog box

BOn the Service Request header the Source field says Standard Offering

COn the Activities tab the check box for is checked for- Is standard offering?

DOn the Service Request the fields Catalog Request ID and Source are populated

Show Suggested Answer

Suggested Answer: D

by Kasandra at Dec 26, 2022, 01:37 PM

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