A customer has a Power 740 with 16 cores and 64GB RAM, running an Oracle database. The server is attached to an EXP24S with 20 disks 300GB 10K RPM and has been experiencing performance issues. After an analysis there were some findings:
Average CPU usage for the database is 30%
Average Memory usage is 60%
High I/O waits are being experienced, around 50% of total CPU
An Oracle sales representative ran a POC of an Exadata X4-2 Half Rack to help with the performance issues.
The performance on Exadata was better than the existing solution, so the customer called IBM, considering a migration to a new Oracle solution.
Which response is appropriate to defend the IBM solution?
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