IBM Cognos Analytics is installed on a non-Windows platform. An administrator receives the following error after setting up a datasource connection:
''XQE-DS-0014 Unable to logon to the data source. An unexpected error from the JDBC driver ''com.microsoft.sqlserver.jdbc.SQLServerDriver'':
''java.lang.UnsupportedOperationException: Java Runtime Environment (JRE) version 1.8 is not supported by this driver. Use the sqljdbc4.jar class library, which provides support for JDBC 4.0.''
What should the administrator do to rectify this problem?
Based on the error message that is displayed, it is likely that the JDBC driver is unable to read the correct '.jar' file. When performing an update of the JDBC driver to receive the new '.jar' file, the original '.jar' file is still likely to be stored in the same location as it contains the same file path that is held in the installer of the software.
Ensure that JDBC drivers are in the correct location. For the IBM Cognos Analytics, the JDBC drivers must be copied to the install_locationdrivers directory.
References:
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