IAPP Exam CIPM Topic 4 Question 69 Discussion

Types of privacy program metrics include business enablement metrics, data enhancement metrics, and commercial metrics. Business enablement metrics measure the effectiveness of the privacy program in enabling the business to function without compromising privacy. Data enhancement metrics measure the effectiveness of the privacy program in enhancing data protection, such as through data minimization, access controls, and data security. Commercial metrics measure the effectiveness of the privacy program in creating value, such as through the development of new products, services, and customer experiences.

Privacy program metrics are used to assess the effectiveness of a privacy program and measure its progress. These metrics can include business enablement metrics, data enhancement metrics, and commercial metrics. Value creation metrics, however, are not typically used as privacy program metrics.