HRCI Exam SPHR Topic 4 Question 36 Discussion

Answer option A is correct.

Diversity simply means ''the differences among people.'' Although diversity encompasses protected-class characteristics (D) and can be a measure of non-discriminatory hiring practices (C), it represents the differences of all employee behaviors and classifications. Knowledge management programs (B) refer to the ability of the employer to retain and apply the collective knowledge of their workers to achieve strategic aims.

Chapter: Employee and Labor Relations

Objective: Review Questions