HRCI Exam PHR Topic 10 Question 100 Discussion

Actual exam question for HRCI's PHR exam

Question #: 100
Topic #: 10

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for his organization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

ADeveloping recommendations

BImplementing

CExploring the situation

DGaining agreement to the project plan

Show Suggested Answer

Suggested Answer: C

Mark is first exploring the situation to determine how best to address the concerns of Tammy and Eric.

Answer option A is incorrect. Mark, Tammy, and Eric are not developing recommendations; all parties are seeking to best understand the situation first.

Answer option D is incorrect. Mark has not made a recommendation, so no project plan has been developed.

Answer option B is incorrect. At this point Mark is facilitating the meeting to explore the situation, and not implementing the project plan.

by Tamar at Sep 18, 2024, 12:40 PM

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Kassandra

3 months ago

C is definitely the right answer. Mark is being a real detective, trying to get to the bottom of this workplace drama. I bet he's wishing he had a magnifying glass and a fedora right about now.

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Ricki

3 months ago

I think C is the obvious choice here. Mark is doing his due diligence by listening to both sides before jumping to any conclusions. Gotta love those HR professionals and their process!

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Ahmad

2 months ago

Let's make sure we gather all the information we need before developing recommendations.

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Gilma

2 months ago

I agree, it's important to understand both sides before moving forward.

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Micaela

2 months ago

I think we need to explore the situation more before making any decisions.

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Annett

3 months ago

Mark, what do you think about the conflict between Tammy and Eric?

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Tran

3 months ago

Agreed, C is the right answer. The exploration stage is crucial for gathering information and understanding the problem before proposing solutions.

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Tayna

2 months ago

It's important to fully understand the problem before developing recommendations.

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Jill

2 months ago

Yes, they are gathering information and understanding the conflict before moving forward.

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Dorothy

2 months ago

Mark, Tammy, and Eric are participating in the exploring the situation stage.

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Gladis

4 months ago

I think this stage is crucial for finding a resolution that works for both of us.

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Suzan

4 months ago

I agree, it's important for Francene to understand both sides before making any recommendations.

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Francene

4 months ago

We are currently in the stage of exploring the situation.

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Chantell

4 months ago

The correct answer is C) Exploring the situation. Mark is trying to understand the conflict between Tammy and Eric before moving forward, which is the exploration stage.

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