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HRCI Exam PHR Topic 10 Question 100 Discussion

Actual exam question for HRCI's PHR exam
Question #: 100
Topic #: 10
[All PHR Questions]

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for his organization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

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Suggested Answer: C

Mark is first exploring the situation to determine how best to address the concerns of Tammy and Eric.

Answer option A is incorrect. Mark, Tammy, and Eric are not developing recommendations; all parties are seeking to best understand the situation first.

Answer option D is incorrect. Mark has not made a recommendation, so no project plan has been developed.

Answer option B is incorrect. At this point Mark is facilitating the meeting to explore the situation, and not implementing the project plan.


by Tamar at Sep 18, 2024, 12:40 PM

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Kassandra
23 days ago
C is definitely the right answer. Mark is being a real detective, trying to get to the bottom of this workplace drama. I bet he's wishing he had a magnifying glass and a fedora right about now.
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Ricki
24 days ago
I think C is the obvious choice here. Mark is doing his due diligence by listening to both sides before jumping to any conclusions. Gotta love those HR professionals and their process!
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Micaela
2 days ago
I think we need to explore the situation more before making any decisions.
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Annett
9 days ago
Mark, what do you think about the conflict between Tammy and Eric?
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Tran
1 months ago
Agreed, C is the right answer. The exploration stage is crucial for gathering information and understanding the problem before proposing solutions.
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Tayna
2 days ago
It's important to fully understand the problem before developing recommendations.
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Jill
3 days ago
Yes, they are gathering information and understanding the conflict before moving forward.
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Dorothy
5 days ago
Mark, Tammy, and Eric are participating in the exploring the situation stage.
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Gladis
1 months ago
I think this stage is crucial for finding a resolution that works for both of us.
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Suzan
2 months ago
I agree, it's important for Francene to understand both sides before making any recommendations.
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Francene
2 months ago
We are currently in the stage of exploring the situation.
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Chantell
2 months ago
The correct answer is C) Exploring the situation. Mark is trying to understand the conflict between Tammy and Eric before moving forward, which is the exploration stage.
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Cristy
20 days ago
Let's work together to gain agreement on how to address this conflict.
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Frederic
28 days ago
I appreciate that, Mark. It's important to understand both sides.
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Von
1 months ago
Yes, I want to explore the situation before making any recommendations.
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Kizzy
1 months ago
Mark, let's discuss the conflict between Tammy and Eric.
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