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HP2-I73 Exam Questions
- Topic 1: Consultative Sales: This domain focuses on the ability to act as a trusted advisor to customers, offering tailored solutions that meet their unique needs. It involves understanding customer pain points, asking probing questions, and presenting HP's retail and hospitality solutions effectively.
- Topic 2: Consultative Selling: Here, the exam delves into the consultative selling process, which involves understanding customer challenges and goals, and then proposing HP solutions that align with their specific requirements. It covers identifying customer needs, presenting value propositions, and tailoring demonstrations to showcase relevant features and benefits.
- Topic 3: Hospitality Industry: The Hospitality Industry domain is designed for hospitality professionals, covering industry-specific knowledge and challenges. It focuses on understanding the unique needs of hospitality businesses, such as hotels, restaurants, and travel companies, and how HP's solutions can enhance their operations and guest experiences.
- Topic 4: Overcoming Objections: In this section, the exam addresses the common objections that sales consultants may encounter during the sales process and strategies to handle them effectively. It involves understanding the underlying concerns, providing reassurances, and presenting compelling arguments to move the sale forward.
- Topic 5: Retail And Hospitality Solutions: Here, the exam covers the specific solutions offered by HP for the retail and hospitality industries. This includes understanding the features, benefits, and value propositions of HP's hardware, software, and services tailored for these industries, such as point-of-sale systems, mobile solutions, and guest experience enhancements.
- Topic 6: Retail Experience: The Retail Experience domain focuses on enhancing the in-store experience for customers in the retail industry. It covers understanding customer behavior, utilizing data analytics, and leveraging technology to create engaging and personalized shopping experiences, such as interactive displays, mobile integrations, and omnichannel strategies.
- Topic 7: Retail Operations: This section is designed for retail managers and sales consultants, covering the back-end operations of a retail business. It includes understanding inventory management, supply chain optimization, loss prevention, and how HP's solutions can streamline these processes through technology integrations and data-driven insights.
- Topic 8: Retail Sales: Lastly, the retail Sales domain focuses on selling in a retail environment. It covers understanding customer buying behaviors, building rapport, upselling and cross-selling techniques, and utilizing HP's retail solutions to enhance the sales process and drive revenue.
Free HP HP2-I73 Exam Actual Questions
Note: Premium Questions for HP2-I73 were last updated On Nov. 15, 2024 (see below)
For which purpose would you position HP Engage Express kiosk?
The HP Engage Express kiosk is designed to enhance and streamline customer experiences with a purposefully-crafted, highly versatile self-service solution1. It delivers powerful performance to move customers in and out quickly, which aligns with the concept of purpose-built performance. The kiosk's sleek footprint is highly customizable to configure the ideal solution for a business1.
This indicates that the HP Engage Express kiosk is not just a traditional kiosk but is specifically built for high performance and efficiency in customer service. It is not positioned as a low-end kiosk or a non-purpose built kiosk, but rather as a kiosk with a specific purpose in mind---to provide a powerful and efficient self-service experience2.
Which operating system is available on HP Engage One Pro?
The HP Engage One Pro system offers a variety of operating system options to cater to different business needs. The available operating systems for the HP Engage One Pro are:
* Windows 11 Pro 64-bit
* Windows 10 Pro 64-bit
* Windows 10 IoT Enterprise 2019 LTSC 64
* Windows 10 IoT Enterprise 2021 LTSC 64
* FreeDOS 2.0
* SUSE Linux Enterprise Server 15
* Android 11 AOSP / Android 11 GMS
This information indicates that both Windows and Android operating systems are available for the HP Engage One Pro, making option C the correct answer1. It's important to note that while Chrome is an operating system used in some devices, it is not listed as an available option for the HP Engage One Pro according to the provided search results1.
Which embedded peripherals are offered as options for the Engage One Pro platform? (Select three.)
The HP Engage One Pro platform offers a range of embedded peripherals that can be integrated to enhance the functionality of the system. According to the information available:
1. Barcode Scanner: The HP Engage One Pro platform has an optional integrated barcode scanner, which can also be purchased and installed separately1.
2. Customer Display: While not explicitly listed in the search results, customer displays are commonly offered as peripherals for retail systems to enhance customer interaction and are likely to be available for the Engage One Pro platform.
3. Magnetic Stripe Reader: An optional integrated magnetic stripe reader is available for the HP Engage One Pro platform. This reader is single-head, bi-directional, and encryption capable2.
Which operating system is available on HP Engage One Pro?
The HP Engage One Pro system offers a variety of operating system options to cater to different business needs. The available operating systems for the HP Engage One Pro are:
* Windows 11 Pro 64-bit
* Windows 10 Pro 64-bit
* Windows 10 IoT Enterprise 2019 LTSC 64
* Windows 10 IoT Enterprise 2021 LTSC 64
* FreeDOS 2.0
* SUSE Linux Enterprise Server 15
* Android 11 AOSP / Android 11 GMS
This information indicates that both Windows and Android operating systems are available for the HP Engage One Pro, making option C the correct answer1. It's important to note that while Chrome is an operating system used in some devices, it is not listed as an available option for the HP Engage One Pro according to the provided search results1.
For which purpose would you position HP Engage Express kiosk?
The HP Engage Express kiosk is designed to enhance and streamline customer experiences with a purposefully-crafted, highly versatile self-service solution1. It delivers powerful performance to move customers in and out quickly, which aligns with the concept of purpose-built performance. The kiosk's sleek footprint is highly customizable to configure the ideal solution for a business1.
This indicates that the HP Engage Express kiosk is not just a traditional kiosk but is specifically built for high performance and efficiency in customer service. It is not positioned as a low-end kiosk or a non-purpose built kiosk, but rather as a kiosk with a specific purpose in mind---to provide a powerful and efficient self-service experience2.
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