HP Exam HP2-I14 Topic 1 Question 15 Discussion

Actual exam question for HP's HP2-I14 exam

Question #: 15
Topic #: 1

A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

AHP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.

BThe environment is not really affected by toner, whether the cartridges are from HP or third parties.

CAccording to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.

DAccording to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.

Show Suggested Answer

Suggested Answer: D

by Lashawnda at May 04, 2022, 04:08 AM

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