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Google Associate Google Workspace Administrator Exam Questions
- Topic 1: Managing User Accounts, Domains, and Directory: This section measures the skills of Identity Administrators and Directory Managers, covering user lifecycle processes like automated provisioning/de-provisioning, SAML SSO configuration, and GCDS integration. It includes designing OU hierarchies aligned with organizational structures, managing dynamic/security groups, domain verification (MX records), and resource booking permissions for rooms/equipment.
- Topic 2: Managing Core Workspace Services: Targeting Workspace Configuration Specialists and Collaboration Platform Engineers, this domain focuses on configuring Gmail (mail routing, DLP, SPF/DKIM), Drive/Shared Drives (sharing policies, quotas), Calendar (resource delegation), Meet (security/recording settings), Chat moderation, and Gemini licensing. It also covers AppSheet/Apps Script deployment for workflow automation.
- Topic 3: Managing Data Governance and Compliance: Designed for Data Governance Analysts and Compliance Officers, this section addresses Vault eDiscovery, DLP rule creation for sensitive data protection (credit cards, PII), Drive trust rules for external sharing restrictions, data location controls, and classification via Drive/Gmail labels. It evaluates strategies for Takeout management and regulatory alignment.
- Topic 4: Managing Security Policies and Access Controls: Validating skills of Security Architects and IAM Specialists, this domain enforces password policies, 2SV methods (Authenticator, passkeys), and context-aware access rules. It covers security group management, admin role delegation (super admins), Security Center risk analysis, and third-party app controls (Marketplace allowlists, SAML integration).
- Topic 5: Managing Endpoints: This section measures the proficiency of Endpoint Security Engineers and Mobility Managers in applying mobile device policies (BYOD/company-owned), Chrome browser enrollment/extension management, and troubleshooting synchronization issues across Workspace services.
- Topic 6: Troubleshooting Common Issues: Targeting Technical Support Engineers and Systems Administrators, this domain tests diagnostic skills for mail delivery failures (SPF/DMARC analysis), Calendar/Drive permission conflicts, Meet performance issues, and accidental file deletion recovery. It emphasizes log interpretation, HAR file generation, and leveraging the Workspace Status Dashboard for outage identification.
Free Google Associate Google Workspace Administrator Exam Actual Questions
Note: Premium Questions for Associate Google Workspace Administrator were last updated On Jul. 12, 2025 (see below)
You notice an increase in support cases related to Chrome browser within your organization. You suspect a potential outage or service disruption with Chrome browser. You need to determine whether any information has been released about the issue and if there are any projected timelines for its resolution. What should you do first?
When experiencing a potential service disruption with a Google product like Chrome browser that is impacting your organization, the first and most efficient step to check for known outages and their resolution timelines is to review the Google Workspace Status Dashboard. This dashboard provides real-time information about the status of various Google Workspace services, including Chrome Enterprise.
Here's why option C is the correct first step and why the others are less immediate or less likely to provide the initial information you need:
C . Review the Google Workspace Status Dashboard.
The Google Workspace Status Dashboard is the official source for information about outages, service disruptions, and maintenance affecting Google Workspace services. It provides the current status of each service, any reported issues, and often includes updates on investigations and estimated times for resolution if an outage is confirmed. Checking this dashboard first will quickly tell you if Google is aware of a widespread issue with Chrome and if there's any information available.
Associate Google Workspace Administrator topics guides or documents reference: The Google Workspace Admin Help documentation explicitly directs administrators to use the Status Dashboard for checking service outages. Articles like 'Check the Google Workspace status' or similar titles explain how to access and interpret the information on the dashboard. It is the primary communication channel from Google regarding service health.
A . Use the Help Assistant within the Google Admin console to identify if there was a recent outage.
The Help Assistant in the Google Admin console is a useful tool for general troubleshooting and finding help articles. While it might eventually point you to the Status Dashboard or provide information based on known issues, it is not the most direct and real-time source for immediate outage information. Checking the Status Dashboard directly is faster and more reliable for immediate outage identification.
Associate Google Workspace Administrator topics guides or documents reference: The Help Assistant is primarily designed for guiding administrators through tasks and providing access to support documentation, not as a real-time status indicator for service outages.
B . Collect a HAR file, and use the Google Admin Toolbox to identify potential failures.
Collecting a HAR (HTTP Archive) file and using the Google Admin Toolbox are more relevant for diagnosing specific technical issues at the user or network level. While these tools can be helpful for troubleshooting individual problems or investigating the root cause of an issue after confirming it's not a known outage, they are not the first step to take when suspecting a widespread service disruption. They are more for in-depth technical analysis.
Associate Google Workspace Administrator topics guides or documents reference: Documentation on the Google Admin Toolbox describes its various utilities for diagnosing and troubleshooting specific issues, often requiring technical expertise and focusing on local or account-specific problems rather than broad service outages.
D . Log a case with Chrome Enterprise support.
Logging a support case is appropriate when you have investigated and cannot find information about a known outage, or when you need assistance with a specific issue that is not related to a general service disruption. It takes time to receive a response from support, so it's not the quickest way to check for a known outage and its timeline. You should first check the official status dashboard.
Associate Google Workspace Administrator topics guides or documents reference: The Google Workspace Admin Help provides guidance on when and how to contact support. Checking the Status Dashboard is typically recommended as the first step for service-related issues.
Therefore, the most efficient first step to determine if there's a known outage or service disruption with Chrome browser and to find any projected timelines for resolution is to review the Google Workspace Status Dashboard.
You need to create an automated application or process that includes connectors to external data, leverages Google Sheets data, and is easily shared as a mobile application. What should you do?
Your company is transitioning to Google Workspace from legacy communication and collaboration applications. User accounts are managed in Active Directory and synced to Google Workspace by using Google Cloud Directory Sync (GCDS). Your company is implementing a new security policy for all accounts that requires complex passwords. Passwords must be at least 20 characters long, contain 3 symbols, 4 numbers, and 2 capital letters.
You need to enforce the new password policy in Google Workspace. What should you do?
Your organization requires enhanced privacy and security when sending messages to banks and other financial institutions. Your organization uses Gmail, but the banks use various other email providers. You need to maximize privacy and limit access to messages sent and received between your organization and the banks. What should you do?
Transport Layer Security (TLS) ensures that emails are encrypted in transit between your organization and the banks, thereby enhancing privacy and security. By setting up TLS compliance and validating TLS connections for the banks' email domains, you ensure that the communication is secure and protected from interception, even if the banks use various email providers. This approach provides the highest level of privacy for sensitive financial communications.
Your organization needs an approval application for purchases where a user can enter information on the purchase required and then submit it for management approval. You need to suggest a solution to create the application that must be available on both the web and mobile devices. Your organization does not have software developers or the budget to hire a third party. What should you do?
AppSheet is a no-code platform that allows users to create custom applications without the need for software development skills. It is capable of building applications that can be used both on the web and mobile devices. AppSheet would allow the organization to create the approval application efficiently, meeting the requirements of the purchase process, and would be a cost-effective solution that does not require hiring developers or using a third-party application provider.
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