GIAC Exam GCPM Topic 4 Question 44 Discussion

You are the owner of a company that handles accounting operations for all its clients. Recently, your clients have been complaining about inefficiency of your business processes, and the lack of productivity. You want to put in place an initiative with the team, which will review the processes and make recommendations for improvement on an on-going basis, which you can use. What kind of management would this team need?