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  • GCP-GC-REP: Genesys Cloud Certified Professional - Reporting and Analytics

Genesys GCP-GC-REP Exam Questions

Exam Name: Genesys Cloud Certified Professional - Reporting and Analytics
Exam Code: GCP-GC-REP
Related Certification(s): Genesys Certified Professional Certification
Certification Provider: Genesys
Actual Exam Duration: 120 Minutes
Number of GCP-GC-REP practice questions in our database: 35 (updated: Feb. 04, 2025)
Expected GCP-GC-REP Exam Topics, as suggested by Genesys :
  • Topic 1: Managing Your Team Through Presence and Status/ Quality Administrator Dashboard
  • Topic 2: Dialer Campaign Success Results by Interval report/ Working with Reports and Troubleshooting
  • Topic 3: Dialer Campaign Success Results by Day report/ Introduction to Reporting and Analytics
  • Topic 4: Agent Performance Views and Interaction Views/ Report Examples and History
  • Topic 5: Quality Evaluator Dashboard/ Dialer Campaign Detailed Attempt History report
  • Topic 6: Queues Performance Summary/ Skills Performance View
  • Topic 7: Troubleshooting Reports/ Genesys Cloud Reports/ Interaction Details Report
  • Topic 8: Supervisor app for iOS/ Analytics Overview/ User Status Detail Report
  • Topic 9: Contact Center Dashboard/ Outbound Reports,Queue Reports, Agent Reports
  • Topic 10: Edit, Copy and Delete a Report/ Campaigns Dashboard/ Dashboard Overview/ Available Dashboards
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Theodora

18 days ago
Aced the Genesys Cloud exam! Pass4Success, you're the best for quick prep.
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Lavera

23 days ago
I successfully passed the Genesys Cloud Certified Professional - Reporting and Analytics exam, with help from Pass4Success practice questions. One question that puzzled me was about selecting the appropriate Genesys Cloud report for analyzing agent adherence. I wasn't sure which report to choose but still passed.
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Bette

2 months ago
Genesys Analytics cert achieved! Couldn't have done it without Pass4Success.
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Dorcas

2 months ago
Thanks to Pass4Success practice questions, I passed the Genesys Cloud Certified Professional - Reporting and Analytics exam. A tough question involved troubleshooting a report that showed inconsistent data. It asked for the first step in diagnosing the issue. I guessed the answer but still passed.
upvoted 0 times
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Raymon

2 months ago
I passed the Genesys Cloud Certified Professional - Reporting and Analytics exam, and Pass4Success practice questions were instrumental. One challenging question was about dynamic views, specifically how to create a view that updates in real-time. I wasn't sure of the exact steps but still succeeded.
upvoted 0 times
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Kandis

3 months ago
Passed Genesys Reporting in record time! Pass4Success questions were invaluable.
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Cordell

3 months ago
Passing the Genesys Cloud Certified Professional - Reporting and Analytics exam was a breeze with Pass4Success practice questions. A tricky question on dashboards asked how to customize the layout to display multiple data sources. I wasn't confident in my answer but managed to pass the exam.
upvoted 0 times
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Buffy

3 months ago
I aced the Genesys Cloud Certified Professional - Reporting and Analytics exam, thanks to Pass4Success practice questions. One question that threw me off was about the introduction to reporting and analytics. It asked to explain the primary benefits of using analytics in a contact center environment. I wasn't entirely sure of all the benefits but still passed.
upvoted 0 times
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Nan

4 months ago
Genesys Cloud Professional exam conquered! Pass4Success made prep so much easier.
upvoted 0 times
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Laurene

4 months ago
The Genesys Cloud Certified Professional - Reporting and Analytics exam is behind me now, and Pass4Success practice questions were a lifesaver. A difficult question involved identifying the correct Genesys Cloud report to use for tracking call abandonment rates. I was unsure which report to choose but still managed to pass.
upvoted 0 times
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Ludivina

4 months ago
I passed the Genesys Cloud Certified Professional - Reporting and Analytics exam, and I owe it to the practice questions from Pass4Success. One challenging question was about troubleshooting report generation issues. It asked what steps to take when a report fails to load due to a data source error. I wasn't confident in my answer, but I passed nonetheless.
upvoted 0 times
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Luz

4 months ago
Nailed the Genesys Analytics certification! Pass4Success materials were a lifesaver.
upvoted 0 times
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Ernie

5 months ago
Successfully passing the Genesys Cloud Certified Professional - Reporting and Analytics exam was a great achievement, thanks to Pass4Success practice questions. There was a tricky question on dynamic views, specifically about filtering data based on user roles. I had to guess the correct filter criteria but still made it through.
upvoted 0 times
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Gerald

5 months ago
Study best practices for data governance and compliance in Genesys Cloud reporting. Understand how to handle sensitive information and maintain data integrity.
upvoted 0 times
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Fatima

5 months ago
I recently passed the Genesys Cloud Certified Professional - Reporting and Analytics exam, and the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring custom dashboards. It asked how to add a specific widget to track agent performance metrics. I wasn't entirely sure of the steps, but I managed to pass the exam.
upvoted 0 times
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Sarah

5 months ago
Just passed the Genesys Cloud Reporting exam! Thanks Pass4Success for the spot-on practice questions.
upvoted 0 times
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Sarina

8 months ago
Just passed the Genesys Cloud Certified Professional - Reporting and Analytics exam! Be prepared for questions on custom report creation and data visualization techniques. Focus on understanding how to configure and interpret various chart types. Big thanks to Pass4Success for their spot-on practice questions – they were a real time-saver in my prep!
upvoted 0 times
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Free Genesys GCP-GC-REP Exam Actual Questions

Note: Premium Questions for GCP-GC-REP were last updated On Feb. 04, 2025 (see below)

Question #1

What will happen if too many reports run at the same time?

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Correct Answer: B

Question #2

Select the available templates for adding widgets to a performance dashboard. (Choose four.)

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Correct Answer: A, B, D, F

Question #3

While Alex monitors the queue reports, Sam deleted an inactive agent from the queue. Will this affect the metrics?

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Correct Answer: A

Question #4

Which report calculates a Monthly Service Level?

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Correct Answer: C

Question #5

After the report gets deleted, you can download it from the archived list.

Reveal Solution Hide Solution
Correct Answer: B

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