Genesys Exam PC-CIC-Core Topic 2 Question 41 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 41
Topic #: 2

What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?

AInteraction Attendant

BInteraction Administrator

CInteraction Designer

DSetup Assistant

Show Suggested Answer

Suggested Answer: B

by Brittni at Oct 19, 2024, 12:49 AM

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9 days ago

Interaction Designer? Psh, that's for the design team. I need something that lets me wrangle the whole shebang!

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11 days ago

Interaction Administrator, of course! That's the swiss army knife of the Interaction Center.

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26 days ago

I agree with Beckie. Interaction Administrator makes sense for configuring the IC system.

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27 days ago

I think the answer is B) Interaction Administrator.

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