Genesys Exam PC-CIC-Core Topic 1 Question 7 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 7
Topic #: 1

What application can you use to build custom workspaces to monitor various aspects of the CIC system and the contact center activity? This application works with other add-on applications, such as Interaction Recorder and Interaction Optimizer.

AInteraction Center Business Manager

BInteraction Reporter

CInteraction Attendant

DInteraction Administrator

Show Suggested Answer

Suggested Answer: A

by Joni at Mar 29, 2023, 05:46 PM

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