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Genesys Exam PC-CIC-Core Topic 1 Question 32 Discussion

Actual exam question for Genesys's PureConnect: CIC Core Certification Exam exam
Question #: 32
Topic #: 1
[All PureConnect: CIC Core Certification Exam Questions]

You have a group of remote agents who all require the same set of user permissions within IC.

In the image below, what is the recommended container for configuring user rights for the remote agents.

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Suggested Answer: G

by Lucina at Jul 17, 2024, 01:37 PM

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Jean
22 days ago
Groups, for sure. And maybe a little bit of voodoo magic to keep those pesky remote agents in check. Just kidding, don't tell HR I said that!
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Domonique
2 days ago
D) Groups
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Meaghan
13 days ago
A) Users
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Merissa
28 days ago
Definitely 'Groups'. I mean, who wants to individually assign permissions to a bunch of remote agents? That's just asking for a headache.
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Aja
7 days ago
Using 'Groups' for user rights configuration will save a lot of time and effort in the long run.
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Sage
11 days ago
Assigning permissions to a group is much easier than doing it individually for each agent.
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Princess
14 days ago
It makes sense to have all remote agents with the same permissions grouped together.
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Deangelo
15 days ago
I agree, 'Groups' is definitely the way to go for managing user permissions efficiently.
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Emerson
1 months ago
Ah, I see. 'Groups' makes the most sense here. Gotta keep those remote agents in line, you know? No room for rogue agents in this operation.
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Loreta
1 months ago
Hmm, this looks like a tricky one. I'd say the answer is 'Groups' since that's where you typically configure user permissions for a team of remote agents.
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Billye
10 days ago
I agree, 'Groups' is the container where you can easily manage user rights for a group of remote agents.
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Natalya
14 days ago
I think you're right, 'Groups' does seem like the best option for configuring user permissions for remote agents.
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Cristy
1 months ago
I believe Roles could also be a good option, as it defines a set of permissions that can be assigned to multiple users.
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Edelmira
1 months ago
I agree with Yuette, Groups make sense because it allows for easy management of permissions for multiple users.
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Yuette
2 months ago
I think the recommended container for configuring user rights for remote agents is Groups.
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