Genesys Exam PC-CIC-Core Topic 1 Question 24 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 24
Topic #: 1

What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?

AInteraction Attendant

BInteraction Administrator

CInteraction Designer

DSetup Assistant

Show Suggested Answer

Suggested Answer: B

by Estrella at Apr 20, 2024, 06:47 AM

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Precious

7 months ago

I believe D) Setup Assistant could also be a possibility

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Reita

7 months ago

I'm not sure, but I think it might be A) Interaction Attendant

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Lucina

7 months ago

I agree with User1, Interaction Administrator makes sense

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Linn

8 months ago

I think the answer is B) Interaction Administrator

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Phuong

8 months ago

It's an essential tool for managing the Interaction Center effectively.

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Launa

8 months ago

That's correct. The Interaction Administrator allows the IC system administrator to configure everything.

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Phuong

8 months ago

B) Interaction Administrator

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