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Genesys Exam PC-CIC-Core Topic 1 Question 23 Discussion

Actual exam question for Genesys's PC-CIC-Core exam
Question #: 23
Topic #: 1
[All PC-CIC-Core Questions]

What is a View in Interaction Center Business Manager?

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Suggested Answer: A

by Timothy at Apr 09, 2024, 01:29 PM

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Tijuana
8 months ago
C) Views contain the system and custom workspaces as well, they are essential for organizing information.
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Quentin
8 months ago
I agree with A), views in Interaction Center Business Manager do provide important data.
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Carla
9 months ago
A) Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.
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Cyril
9 months ago
Views in Interaction Center Business Manager help to streamline workflows and improve overall efficiency.
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Floyd
9 months ago
C) Views contain the system and custom workspaces, which can be customized to suit specific needs.
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Margurite
10 months ago
I think Views are important for monitoring performance and making informed decisions.
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Claudio
10 months ago
A) Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.
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Eliseo
10 months ago
What is a View in Interaction Center Business Manager?
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Mariko
11 months ago
Hey, do we get partial credit if we choose C? I mean, views do contain the system and custom workspaces, right? That seems relevant, even if it's not the primary function.
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Dong
11 months ago
I'm with Lavina and 2 on this one. A is the way to go. Views are all about displaying the data, not configuring the system.
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Chery
11 months ago
I don't think so, Anisha. B is talking about configuring agents and workgroups, which is a separate feature from the data and reporting views. A is definitely the correct answer here.
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Anisha
11 months ago
Hmm, I'm not so sure. I was thinking B might be the right answer. Views provide a way to manipulate the configuration of agents and workgroups, right? That seems like a pretty key function.
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Maddie
11 months ago
I agree with Lavina. It's a pretty simple question, and I think A is the clear answer. Views are the interface that allows us to see all the relevant data in Interaction Center Business Manager.
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Emilio
10 months ago
I agree with you. Views definitely show all the necessary data in Interaction Center Business Manager.
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Winifred
10 months ago
I think the answer is A) Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.
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Lavina
11 months ago
I think this question is pretty straightforward. The correct answer is A - Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.
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