Genesys Exam PC-CIC-Core Topic 1 Question 22 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 22
Topic #: 1

What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?

AInteraction Attendant

BInteraction Administrator

CInteraction Designer

DSetup Assistant

Show Suggested Answer

Suggested Answer: B

by Johnetta at Mar 15, 2024, 04:06 PM

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Cordelia

6 months ago

I heard some people say it's A) Interaction AttenCordeliat, though I'm not sure why.

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Reyes

6 months ago

I believe it might also be D) Setup Assistant, as it helps with initial setup.

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Na

6 months ago

I agree with Tarra. Interaction Administrator makes sense.

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Tarra

6 months ago

I think the answer is B) Interaction Administrator.

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Lucina

7 months ago

I beliBilly D) Setup Assistant is the correct answer. It helps with initial setup, but Interaction Administrator is more comprehensive.

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Billy

7 months ago

I'm not sure, but I think it might be A) Interaction Attendant.

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Albina

8 months ago

I agree with Eulah. The Interaction Administrator allows the IC system administrator to configure every aspect of the Interaction Center.

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Eulah

8 months ago

I think the answer is B) Interaction Administrator.

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