Genesys Exam PC-CIC-Core Topic 1 Question 20 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 20
Topic #: 1

What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?

AInteraction Attendant

BInteraction Administrator

CInteraction Designer

DSetup Assistant

Show Suggested Answer

Suggested Answer: B

by Vallie at Feb 11, 2024, 12:22 PM

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9 months ago

I believe it's D) Setup Assistant, because it sounds like it helps with setting up the system.

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10 months ago

I'm not so sure, I think it might be A) Interaction Attendant.

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10 months ago

I agree with Stevie, Interaction Administrator seems like the right choice.

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10 months ago

I think the answer is B) Interaction Administrator.

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