Genesys Exam PC-CIC-Core Topic 1 Question 19 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 19
Topic #: 1

[All PC-CIC-Core Questions]

There are no other schedules in place. A call comes in to the system at 5:45 PM on Thursday, June 30.

What schedule will be selected to process this call?

ADefault Schedule

BAfter Hours schedule

CWork Week schedule

DMonth End schedule

ENew Year's Day schedule

Show Suggested Answer

Suggested Answer: G

by Diane at Jan 24, 2024, 11:19 PM

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