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Genesys Exam PC-CIC-Core Topic 1 Question 16 Discussion

Actual exam question for Genesys's PC-CIC-Core exam
Question #: 16
Topic #: 1
[All PC-CIC-Core Questions]

You have an item starting work today. The internship involves assisting in the administration of the Interaction Center system. You want to ensure that the intern will have the resources to be productive and troubleshoot items even when you are not immediately available, it is important that the intern is aware of how to use the Interaction Administrator online help.

Select three ways that the intern can access Interaction Administrator help. (Choose three.)

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Suggested Answer: A, B, C

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