Genesys Exam PC-CIC-Core Topic 1 Question 12 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 12
Topic #: 1

Danny is a member of several Roles that each have a Client Configuration Template assigned. His user object has no Client Configuration Template assigned.

When Danny opens his Interaction Client, what determines his Client configuration?

AThe inherited Client Configuration Template that is ranked the highest in the Client Configuration object will be used.

BThe Default Client Configuration Template will be chosen since his User object was not specifically assigned a Client Configuration Template.

CThe inherited Client Configuration Templates will be combined to determine his Client configuration.

DThe inherited Client Configuration Template with the most functionality will be used.

Show Suggested Answer

Suggested Answer: A, B

by Louisa at Aug 09, 2023, 10:47 AM

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