Genesys Exam GE0-806 Topic 9 Question 94 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 94
Topic #: 9

What is the Activity in Genesys WFM where the work does not use or require WFM service objectives, such as research or scheduled callbacks?

AImmediate work

BDeferred work

CFixed-Staff work

Show Suggested Answer

Suggested Answer: C

by Jolanda at Sep 11, 2024, 06:06 AM

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Jesus

5 days ago

I don't know, but I'm pretty sure the answer involves the words 'geese' and 'waffles' somehow. That's just how these things work, right?

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Veda

7 days ago

C) Fixed-Staff work has got to be the answer. I mean, what's the point of having staff if they're not fixed, you know?

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Leota

12 days ago

A) Immediate work? Really? That just sounds like something you'd do on a coffee break, not in a professional setting.

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Beckie

18 days ago

B) Deferred work seems like the most logical choice here. After all, who needs service objectives when you're just deferring the work, am I right?

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Gayla

6 days ago

A) Immediate work

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Carli

20 days ago

I agree with Edgar, C) Fixed-Staff work makes sense in this context.

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Edgar

24 days ago

I'm leaning towards C) Fixed-Staff work because it doesn't require WFM service objectives.

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Darrel

27 days ago

I think the answer is C) Fixed-Staff work. That sounds like the activity that doesn't use WFM service objectives.

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Heidy

11 days ago

Yes, that's correct. Immediate work and Deferred work are different.

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Maurine

13 days ago

I agree, Fixed-Staff work doesn't require WFM service objectives.

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Lynna

28 days ago

I disagree, I believe it's B) Deferred work.

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Lura

1 months ago

I think the answer is A) Immediate work.

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