Genesys Exam GE0-806 Topic 9 Question 103 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 103
Topic #: 9

What is the Activity in Genesys WFM where the work does not use or require WFM service objectives, such as research or scheduled callbacks?

AImmediate work

BDeferred work

CFixed-Staff work

Show Suggested Answer

Suggested Answer: C

by Marya at Jan 15, 2025, 06:48 AM

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Gerald

8 days ago

A) Immediate work sounds like the right answer to me. I mean, if it's not using WFM service objectives, it's gotta be immediate, right?

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Stefan

11 days ago

I think the answer is B) Deferred work. Doesn't sound like it involves any service objectives, so it must be something else other than immediate or fixed-staff work.

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Dusti

13 days ago

I think the answer is A) Immediate work.

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