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Genesys Exam GE0-806 Topic 3 Question 96 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 96
Topic #: 3
[All GE0-806 Questions]

Which set of factors would provide the basis for an optimal staffing calculation?

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Suggested Answer: D

by Delmy at Sep 13, 2024, 02:13 PM

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Louvenia
3 days ago
C is the clear winner here. Who needs actual ASA or coverage when you've got the service objectives to guide you?
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Jacquline
4 days ago
Option B, all the way! Actual interaction volume, actual AHT, and indirectly occupied time - that's the secret sauce for optimal staffing, baby!
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Kiley
6 days ago
D seems like the way to go. Predicted interaction volume, potential AHT, and minimum occupancy - that's the formula for success!
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Lauran
21 days ago
I think option C is the right choice. Actual interaction volume, actual AHT, and the service objectives seem like the key factors to consider for optimal staffing.
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Omega
3 days ago
But what about option A? Actual ASA and coverage are also crucial for determining staffing needs.
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Yolando
6 days ago
I agree, option C seems to cover all the important factors for staffing calculation.
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Charlie
22 days ago
I'm not sure, but D also seems like a possible answer.
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Michel
27 days ago
I agree with Ollie, because service objectives are important for staffing calculation.
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Ollie
28 days ago
I think the answer is C.
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