Genesys Exam GE0-806 Topic 3 Question 80 Discussion

Actual exam question for Genesys's GE0-806 exam

Question #: 80
Topic #: 3

An agent is scheduled to start a shift at 12:00 PM and the Start Before threshold is set to 5. Ifthe agent starts the shift at 11:54 AM. They will be considered________.

AAdherent

BNon-adherent

CSeverely non-adherent

DException

Show Suggested Answer

Suggested Answer: D

by Deeanna at Mar 04, 2024, 08:05 AM

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Lai

7 months ago

So it seems we have mixed opinions on this question. We should review the guidelines to confirm the correct answer.

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Samuel

7 months ago

I also think it would be considered adherent, as long as they are within the threshold time.

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Ming

8 months ago

I'm not sure, but I think the correct answer is A) Adherent because they are within the threshold.

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Johanna

8 months ago

I think it would be considered an exception since it's only 6 minutes before the shift start time.

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Hildegarde

8 months ago

I disagree, I believe they would be considered severely non-adherent because they are starting before the threshold.

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Lai

8 months ago

I think if the agent starts at 11:54 AM, they will be considered adherent.

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