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Genesys Exam GE0-803 Topic 7 Question 62 Discussion

Actual exam question for Genesys's GE0-803 exam
Question #: 62
Topic #: 7
[All GE0-803 Questions]

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

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Suggested Answer: B

by Curt at May 22, 2024, 05:19 PM

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Tequila
5 months ago
Hey, at least the question didn't mention anything about a coffee machine not working. That would be a real problem!
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Bettina
4 months ago
C) IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.
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Avery
5 months ago
B) IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call
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Lino
5 months ago
A) IVR Server is unable to contact the Solution Control Interface (SCI)
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Yolande
5 months ago
I agree, B is the way to go. Gotta have a backup plan in case those servers decide to take a nap.
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Jerry
4 months ago
Yeah, having a backup plan is always important.
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Sabra
4 months ago
I think B is the best option.
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Tula
5 months ago
Definitely, can't rely on servers 100% of the time.
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Clorinda
5 months ago
Agreed, option B is the best choice for ensuring calls can still be routed properly.
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Nan
5 months ago
I agree, always good to have a backup plan.
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Clorinda
5 months ago
Definitely, having a backup plan is crucial in case of server issues.
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Lettie
5 months ago
B) IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call
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Arlen
6 months ago
Option B seems like the correct answer. The IVR server needs to have a fallback option when it can't communicate with the routing server.
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Mila
5 months ago
B
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Patria
5 months ago
B
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