Genesys Exam GE0-803 Topic 7 Question 38 Discussion

Actual exam question for Genesys's GE0-803 exam

Question #: 38
Topic #: 7

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

AIVR Server is unable to contact the Solution Control Interface (SCI)

BIVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call

CIVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

DIVR Server component cannot communicate with the Web Server

Show Suggested Answer

Suggested Answer: B

by Jennifer at Jan 07, 2023, 07:26 AM

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