BlackFriday 2024! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Genesys Exam GE0-803 Topic 10 Question 67 Discussion

Actual exam question for Genesys's GE0-803 exam
Question #: 67
Topic #: 10
[All GE0-803 Questions]

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

Show Suggested Answer Hide Answer
Suggested Answer: B

by Cathern at Jul 17, 2024, 04:31 PM

Limited Time Offer

25%

Off

Get Premium GE0-803 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Jackie
3 months ago
B is the way to go. Ain't nobody got time for URS shenanigans, the Default Route Number's got your back!
upvoted 0 times
Janine
3 months ago
Agreed, the Default Route Number is definitely a lifesaver in those situations!
upvoted 0 times
...
Selma
3 months ago
B) IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call
upvoted 0 times
...
...
Jules
3 months ago
C seems plausible, but I'm going with B. Gotta love these Genesys questions, they really keep you on your toes!
upvoted 0 times
...
Lashawnda
3 months ago
Haha, D is just silly. Why would the Default Route Number have anything to do with the Web Server? This exam is a real head-scratcher.
upvoted 0 times
...
Jacqueline
3 months ago
I think A is also correct. The Default Route Number is a fallback in case the IVR can't reach the SCI.
upvoted 0 times
Staci
2 months ago
C) IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.
upvoted 0 times
...
Marshall
3 months ago
I agree, A is a valid reason for using the Default Route Number as well.
upvoted 0 times
...
Dexter
3 months ago
I agree, A is also correct. The Default Route Number serves as a backup in case the IVR cannot reach the SCI.
upvoted 0 times
...
Karan
3 months ago
B) IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call
upvoted 0 times
...
Adell
3 months ago
B) IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call
upvoted 0 times
...
Andrew
3 months ago
A) IVR Server is unable to contact the Solution Control Interface (SCI)
upvoted 0 times
...
Jackie
3 months ago
A) IVR Server is unable to contact the Solution Control Interface (SCI)
upvoted 0 times
...
...
Chuck
4 months ago
That's a good point, Delsie. It seems like the Default Route Number serves as a backup in case of routing issues.
upvoted 0 times
...
Delsie
4 months ago
I believe it could also be used when the URS is unable to find an agent number to route the call.
upvoted 0 times
...
Augustine
4 months ago
Definitely B. The Default Route Number is there to handle cases when the IVR can't reach the URS or the URS can't find an agent to route the call to.
upvoted 0 times
Kerry
3 months ago
It's important to have a backup plan in case the URS is unable to find an agent.
upvoted 0 times
...
German
4 months ago
I agree, the Default Route Number is crucial for those situations.
upvoted 0 times
...
...
Roosevelt
4 months ago
I agree with Anjelica, it makes sense that it would be used in that scenario.
upvoted 0 times
...
Anjelica
4 months ago
I think the Default Route Number is used when IVR Server is unable to contact the Universal Routing Server (URS).
upvoted 0 times
...

Save Cancel