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Genesys Exam GE0-703 Topic 9 Question 56 Discussion

Actual exam question for Genesys's GE0-703 exam
Question #: 56
Topic #: 9
[All GE0-703 Questions]

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

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Suggested Answer: B

by Leandro at Oct 22, 2024, 05:23 PM

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Georgiann
10 days ago
I'm just glad the question didn't involve any math. Numbers and me, we don't get along.
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Dana
15 days ago
Better double-check the documentation on this one. Don't want to end up routing callers to the janitor's closet by mistake!
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Gail
17 days ago
Hmm, I was leaning towards C, but now I'm not so sure. This exam is trickier than I thought!
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Stefanie
17 days ago
I agree with you, Stefanie. It makes sense to have a backup route in case the URS is unavailable.
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Charisse
23 days ago
I agree, B is the right answer. The IVR needs a fallback option when the usual routing channels are unavailable.
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Annice
28 days ago
Option B seems to be the correct answer. The Default Route Number is used when the IVR Server can't communicate with the URS or the URS can't find an agent to route the call to.
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Sherly
2 days ago
That way, calls can still be routed properly even if there are communication issues.
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Tawna
6 days ago
It's important to have a Default Route Number in place for those situations.
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Herman
11 days ago
I agree, option B is the correct answer.
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Danilo
18 days ago
Good to know how the Default Route Number functions in the IVR system.
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Aja
19 days ago
It makes sense that the Default Route Number is used in that scenario.
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Hershel
22 days ago
I agree, option B is the correct answer.
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Candida
1 months ago
I think the Default Route Number is used when IVR Server is unable to contact the Universal Routing Server (URS).
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