Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Genesys Exam GE0-703 Topic 3 Question 39 Discussion

Actual exam question for Genesys's GE0-703 exam
Question #: 39
Topic #: 3
[All GE0-703 Questions]

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

Show Suggested Answer Hide Answer
Suggested Answer: B

by Truman at Apr 24, 2024, 07:15 PM

Limited Time Offer

25%

Off

Get Premium GE0-703 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Heike
10 months ago
I think it's important to have a Default Route Number set in case any part of the system fails to ensure calls are still routed efficiently.
upvoted 0 times
...
Robt
10 months ago
That's a good point, It could serve as a failover when there are communication issues with different components.
upvoted 0 times
...
Elfriede
10 months ago
I personally believe it could also be used when the IVR Server cannot reach the Solution Control Interface (SCI).
upvoted 0 times
...
Brigette
10 months ago
I agree with It makes sense that it would be a backup route option in case the URS is down.
upvoted 0 times
...
Robt
10 months ago
I think the Default Route Number is used when the IVR Server is unable to contact the Universal Routing Server (URS).
upvoted 0 times
...
Rosio
10 months ago
B) IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call
upvoted 0 times
...
Garry
11 months ago
A) IVR Server is unable to contact the Solution Control Interface (SCI)
upvoted 0 times
...
Alethea
11 months ago
What is the Default Route Number used for?
upvoted 0 times
...

Save Cancel