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Genesys Exam GCX-SCR Topic 3 Question 16 Discussion

Actual exam question for Genesys's GCX-SCR exam

Question #: 16
Topic #: 3

[All GCX-SCR Questions]

Devlin is assigned to create multiple scripts with many common sections, so he decides to create a script template from an existing script. To create a script template, help him to select the correct option in the image.

A1

B2

C3

D4

Show Suggested Answer

Suggested Answer: D

In the image provided, option 4 (D) represents the button used to manage script settings, which includes options for creating a script template. To create a script template from an existing script, the user must navigate to this menu and select the appropriate option to convert or save the script as a template for future use. This ensures that common sections can be reused across multiple scripts efficiently.

by Janna at Jan 11, 2025, 12:08 PM

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Rasheeda

13 days ago

Options 1 and 2 are just copying the entire script. That's not really a template, is it? 3 or 4 for the win!

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Rolande

14 days ago

Ha! Devlin's going to have a blast creating all those scripts. At least he can save time with a template. Option 3 is the way to go.

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Margurite

17 days ago

Option 2 seems like a good option, but it doesn't really address the need to create a reusable template. 3 or 4 would be better choices.

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Jamie

2 days ago

I think option 3 would be the best choice for creating a reusable template.

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Sarah

27 days ago

I think Option 4 is the way to go. Having a template with placeholders for the unique sections makes the most sense for Devlin's situation.

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Janna

14 days ago

Yeah, Option 4 with placeholders for unique sections will definitely save Devlin time and effort.

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Lawana

16 days ago

I agree, Option 4 seems like the best choice for creating a script template.

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Carolann

1 months ago

I think Devlin should consider option D) 4, as it might have more common sections for the script template.

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Nobuko

1 months ago

I agree with Cordie, option B) 2 seems like the best choice for creating a script template.

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Cordie

2 months ago

I think Devlin should select option B) 2.

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Audria

2 months ago

Option 3 looks like the correct choice to create a script template. It allows you to save the common sections as a separate file for easy reuse.

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Yvonne

8 days ago

Option 3 seems to be the most efficient for creating a script template.

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Jesus

18 days ago

I'm not sure, maybe we should consider option 2 as well.

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Cordelia

18 days ago

I agree, option 3 will make it easier to reuse common sections.

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Ashleigh

26 days ago

I think option 3 is the best choice.

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