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Genesys Exam GCX-SCR Topic 3 Question 16 Discussion

Actual exam question for Genesys's GCX-SCR exam
Question #: 16
Topic #: 3
[All GCX-SCR Questions]

Devlin is assigned to create multiple scripts with many common sections, so he decides to create a script template from an existing script. To create a script template, help him to select the correct option in the image.

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Suggested Answer: D

In the image provided, option 4 (D) represents the button used to manage script settings, which includes options for creating a script template. To create a script template from an existing script, the user must navigate to this menu and select the appropriate option to convert or save the script as a template for future use. This ensures that common sections can be reused across multiple scripts efficiently.


Contribute your Thoughts:

Carolann
4 days ago
I think Devlin should consider option D) 4, as it might have more common sections for the script template.
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Nobuko
5 days ago
I agree with Cordie, option B) 2 seems like the best choice for creating a script template.
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Cordie
8 days ago
I think Devlin should select option B) 2.
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Audria
11 days ago
Option 3 looks like the correct choice to create a script template. It allows you to save the common sections as a separate file for easy reuse.
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